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Help Center

Orders and Shipping

Orders and Shipping

Information about orders, shipping and BePure subscriptions.

What Is Your Policy Around Damaged, Lost Or Missing Orders?

I've Ordered My Products Through A Holistic Health Practitioner At The BePure Clinic. When Should I Expect My Order?

Returns & Refund Policy

Subscriptions

How to Swap products on your subscription orders.

How do I access my subscription account?

How Do I Update My Subscription Delivery Address?

How Do I Change The Date Of My Next Subscription Order?

How Do I Start A Subscription?

How Do I Know When My Next Order Is Due?

Can I Change The Products In My Subscription Order?

Can I Change How Often My Orders Arrive?

Why Can't I Log Into My Account? It Tells Me 'User Does Not Exist'.

How Do I Update My Subscription Payment Details?

Can I Skip My Next Subscription Order?

How Do I Cancel An Order?

Can I Cancel My Subscription?

How do I log into my BePure account?

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Shipping

My Order Hasn't Arrived, Can I Track My Order?

I Placed More Than One Order. Will They Be Shipped Seperately?

International Shipping Information

New Zealand Shipping Information